The bonus is only available to customers who have not held a personal American Express card, which issues Membership Rewards points in the previous 24 months. The most accessible are the Galleries Club South and Galleries Club North lounges, open to First or Club class passengers (including Club Europe) and Gold or Silver members of BA’s Executive Club.… The other side, however, has high stools that offer a birdseye view of the interior of the terminal. However, Terminal 5 does have a play area called Stay and Play. There’s also an exclusive American Express lounge that you can access with your Amex Platinum card (contact us via our concierge for a referral for extra free points). This lounge tends to be much less busy than the Aspire lounge below and serves a great breakfast of cereals, pastries, juice along with hot breakfast items including scrambled eggs, bacon, and sausages. The Concorde Room back then was the dedicated departure lounge for that service and the only BA lounge, which allowed you to board the plane directly from the lounge. A “British-inspired” seasonal food and drink menu has been created, which includes a wide range of complimentary as well as premium (chargeable) options. These are tiny rooms with privacy curtains (slightly see-through), each with tv and reclining seat-beds, which you can sleep on. On 1 January 2021 the UK left the EU. To one (long) side of this lounge, you also have big windows and views of the parked up planes. There were plenty of beers and wines available. Even then, the Concorde Room is purely reserved for First customers or those with enough tier points who are given a special access card. There is usually soup at lunchtime and sometimes scones with clotted cream and jam, in the cold buffet. Passengers wishing to access British Airways media can do so using the PressReader app. Bid & win a luxury hotel stay or travel item for your next vacation. Italian beef 5. Our last review of Plaza Premium Heathrow Terminal 5 is here. Information and links about the lounges, hotels and spas available at Heathrow Airport . It is a smooth entrance that avoids the chaos of standard or even premium security and whisks you via private security, straight into the Galleries First Lounge, and then the Concorde Room if you have access. These can be reserved in advance. The two free Gold Lounge Club passes, or the Platinum AMEX Priority Pass, can be immediately used to get into these lounges to enjoy free drinks (including alcohol) and food. While the lounge itself is not large and feels quite busy, there is plenty of seating in one of the appealing sitting areas around gas fires, or you can head to the opposite side of the lounge and out onto the terrace. From 11am onwards, you can enjoy a selection of hot and cold dishes, cold cuts, snacks and desserts. The bar at the Concorde Room is very stylish, and the staff makes great cocktails. But the lounge feels relatively small in size when compared to the lounges at Heathrow or the main British Airways Galleries Club lounges. The website states opening hours of 6am to 5pm. Bathrooms and communal seating will be continuously cleaned and wiped down to a high standard. As airlines gradually begin to resume service, medical emergency air traffic is expected to remain slow. American Airlines is moving its Heathrow Terminal 3 operations to Terminal 5. The center of the lounge is made up of a lovely bar and a restaurant area. The Concorde Room is BA’s most exclusive lounge category and I first reviewed this lounge in 2015. The lounge itself is reminiscent of the lobby of a boutique hotel. A useful British Airways help desk sits to the left of the entrance, with staff helping to sort out flight problems. (Guest must be travelling on British Airways or one of our oneworld partners). American says that the move will improve the customer experience and strengthen American Airlines and the International Airline Group’s (IAG) Atlantic joint business. Jacket potatoes 3. The key difference, however, is the wide selection of additional food in the First Lounge on the a la carte menu, offering salads and burgers similar to that in the Concorde Room. See pictures in my more detailed review of the Aspire lounge food & drink offering. There is also a huge array of newspapers, mainly in English, and magazines, including Business Traveller. Unless you plan to drink yourself silly with booze, I can’t imagine this lounge ever justifying such a high price tag. (The pictures from this review are from the BA Galleries Club lounge … The lounge is located on level 2, Terminal 5 Departures at London Heathrow Airport (Next to Gate A7), with opening hours 05:00 – 22:00 daily. Bathrooms and communal seating will be continuously cleaned and wiped down to a high standard. It is a much quieter space than the hectic Galleries Club Business Class Lounges. My overall impression on my most recent visit was that this Priority Pass Aspire lounge was extremely busy. If you want to use a BA business lounge Heathrow Terminal 5 you should consider visiting one closest to your departure gate. The airport saw 210,723 flights (in and out), serving a total of 32.8 million passengers. A Luxury Concierge Offering Free Upgrades, Plus Travel Auctions, News, Tips & Reviews Of The World's Best Hotels, support / Privacy / Terms Registered in England, Number: 09272966 Copyright © 2014 - 2021 Luxury Travel Diary Limited. UK leaving the EU on 1 January 2021. It can also be very busy, which is a disadvantage. To get extra referral Amex Reward points when you apply for the Platinum AMEX, apply here. On 1 January 2021 the UK left the EU. I am not convinced that my cup of tea and salad with a couple of rolls that I usually consume (and would cost around £10 GBP at the sandwich shops like Pret a Manger at Heathrow) merit this access fee. This decision follows a recent American Airlines announcement that it would be moving its London Heathrow operations from Terminal 3 to Terminal 5. Find Heathrow Terminal 3 flight information, maps, driving directions, public transport, airlines and information about services and facilities. Additionally there is a soup and bread from 12pm onwards. The lounge itself feels intimate and offers all sorts of different seating options. And it doesn’t matter which lounge you are in. Most Plaza Premium lounges are in Priority Pass, which means that you can access them by using the Priority Pass card, which comes with Amex Platinum. In an ideal location overlooking the runway, Plaza Premium Lounge at Terminal 5 Departures is the perfect setting for both business and leisure travellers. There are salads with olives, cheeses, and hams. The Concorde Room back then was the dedicated departure lounge for that service and the only BA lounge, which allowed you to board the plane directly from the lounge. We will continue to follow government guidance and keep our customers updated with any changes,” a spokesperson for British Airways told Simple Flying. Many restaurants in Terminal 5 are child-friendly and can provide high chairs and children’s menus. The complimentary non-alcoholic drinks at the Aspire lounge in Heathrow Terminal on my last visit included a variety of juices, cokes and Fanta, water and tea, coffee, and hot chocolate from one of many machines dotted around. American’s Terminal 5 check-in desks will be located in Zone C for Flagship Business, Priority, and Main Cabin customers. This lounge is in the mirror image position to the Aspire lounge (reviewed below), which is by Gate A18 in Terminal 5. The Galleries First is classier and less busy than the Galleries Business Lounges, and the buffet is better with slightly higher quality and more variety. If you are flying in First Class, you can pre-book treatments within 28 days of departure, while Business Class passengers and BA’s elite frequent flyers can only book them upon arrival at the spa. It tends to be less busy than the Galleries North Lounge, hence my positioning of it in number 3. On my last visit, you could also have crisps (salted, cheese & onion and salt and vinegar), biscuits from a biscuit barrel, or chocolate cake. Journalist - Mark is an experienced travel journalist having published work in the industry for more than seven years. Am Flughafen London Heathrow können sich Priority-Pass-Mitglieder in mehreren Lounges vor dem nächsten Anschlussflug entspannen und erfrischen. British Airways has begun reopening its swanky lounges at Heathrow Terminal 5 and has released images of the coronavirus measures that have been put … This entrance can be found in front of the First Class lounge, and next to the spa entrance. Although the Galleries Club lounges are higher up in the terminal, they are set back in the middle of the terminal and away from the front windows of the terminal, so they have less of a view of the tarmac and planes. The first review is the British Airways Galleries Club South lounge at Heathrow Terminal 5. All the info about the lounge: location, opening hours, conditions, and facilities. British Airways Lounges in Terminal 5 London Heathrow's Terminal 5 is a dedicated terminal for the International Airlines Group (IAG), which owns British Airways and Iberia. There was also a choice of free alcoholic drinks, including Prosecco, spirits including Baileys, Martini, Tia Maria, Gin, Bacardi, Port, and Whisky. The complimentary food is a self-serve buffet. London Heathrow Terminal 5 is dedicated to BA (and some Iberia flights). At the far end of the lounge are 6 sleep pods. BA First Class Lounge Heathrow Airport. The difference between the two Galleries Club lounges in Terminal 5 and Galleries First lounge is only marginal. You can’t compare this lounge to British Airways Galleries Club lounges. London Air Travel » British Airways » British Airways Lounges » BA London Heathrow Terminal 5 Arrivals Lounge Review. The main problem with this lounge is that it is so busy, it is difficult to get a seating area for yourself. You can also access this Aspire lounge in Heathrow Terminal 5 with the two free lounge passes with the free (in the first year) American Express Preferred Rewards Gold card or unlimited free Priority Pass with the AMEX Platinum Card. The Galleries First lounge does not. Reviews of the best hotels, resorts & transport for hi end travellers. When clearing from the main or transit security areas, turn right, head through some shopping areas, then downstairs before going up … It is better than the other Business and First Class lounges that BA offers across the globe. In the evening, there are light bites that are fairly filling, including Nachos and hot dishes like vegetable curry with steamed rice, rosemary potatoes, beef stew, penne pasta, and BBQ chicken wings. It can be accessed by Gold tier executive club members, and the equivalent frequent flyer high tier members of other Oneworld alliance partners like American Airlines OneWorld Emerald. It was lunchtime when I arrived. I had planned to get a treatment in the Bliss spa, which costs extra. Until more lounges open all passengers eligible for lounge access will be able to use the First lounges. I would like to hear other people's view on this, bearing in mind that I terminal 3 one can book a lounge for £17.00.-----I would think that profit from lounge customers* cannot compete with the profits made by the shops that would occupy the space of a lounge. The hot food on my last visit included a rice and chicken dish, a pasta and meatball dish, and vegetarian samosas and fresh warm bread rolls. Flagship Business, Priority, and Main Cabin customers. You get to look down on people milling around the terminal, going through security, and going up and down the escalators. All opinions remain our own & are in no way influenced. Note: Benefits offered correct at the time of writing but may be amended at discretion of the vendor. On 1 January 2021, the UK left the European Union. This is the departing point for the bulk of British Airways' flights to destinations on all six permanently inhabited continents worldwide. Rice Hot food and the salad bar is available between 12:00-15:00 & 18:00-22:30. If you want to apply for the free American Express® Preferred Rewards Gold Credit Card, which two free lounge passes (free in the first year) with an extra referral point bonus, or the Platinum AMEX with extra bonus Amex Reward points, apply here. Go through security, then turn left along the balcony and instead of taking the escalator down, carry straight on, and you will eventually come to the entrance of this lounge. The quality of food & drink was also not as good as that found in the British Airways Galleries Club lounges at Heathrow. His enthusiasm for aviation news and wealth of experience lends itself to some excellent insight, with his work cited in Forbes amongst other publications. These lounges include: Wherever you fly to, book your hotel via our luxury travel concierge for free upgrades, free breakfasts, free hotel credit, and VIP gifts at luxury hotels like Four Seasons, Belmond, Ritz Carlton, Hyatt, Aman, InterContinental and more… at no extra cost. Terminal 5 has lounge complexes on both ends of the main terminal (T5A), however only the south side has the First Lounge and Concorde Room. The quality of the food is not noticeably better than what is served in Galleries First (although significantly better than the Business Class Galleries buffet). Please Support us by turning off your adblocker. If your flight departs from Terminal 5C, please use the lounges in Terminal 5A or 5B, ensuring you leave the lounge at least 40 minutes before your departure time so you don't miss your flight. The crucial difference between the Galleries First And the Concorde Room is the fact that the Concorde Room can ONLY be accessed if you’re flying First Class or if you hold a Concorde Room card. Private cabanas can be reserved in advance and are a highlight of this lounge and a unique offering. It is worth heading right on entering the lounge as there tend to be more available seats at this end. Enter an airport or city to find more information about airport lounges, as well as security fast track and terminal maps. There’s full waiter service and an a la carte menu. This lounge has convinced me that it IS worth upgrading to Club Europe (Business Class) on British Airways on outward-bound journeys from London Heathrow as this gives you access to the excellent BA Galleries lounges. Travel tips for the luxury traveler featuring guides comparisons & more. Safe distancing markers and hand sanitizing stations will be throughout the lounge to aid passengers. BAEC Gold card holders arriving on a long-haul British Airways flight in any cabin. Answer 291 of 347: Is there any update information re using a lounge at T5? It does, however, have a better view and occupies a premium position with views across the airport looking down at the planes from two sides. This Aspire lounge is smaller, with less appealing food and less variety of food. To get extra referral points on both these cards, have a read of our best credit cards for luxury travel. I was told the therapist could not do any more shoulder massages as she ha… Other factors to take into consideration when making your choice between the Concorde Room Vs. Galleries First lounge include the fact that although “The bar” at the Concorde Room is very stylish, the First lounge has an impressive champagne bar in the self-pour Galleries First Lounge. British Airways’ Arrival Lounge London Heathrow Terminal 5. If you fly in Business or First, you can make use of n Elemis Travel Spa, with complimentary 15-minute treatments. The Concorde Room is the very best lounge at London Heathrow Terminal 5. The Concorde Room at London Heathrow Terminal 5 and JFK Terminal 7 are available for passengers who are: flying on a scheduled British Airways flight in First over the age of 18 years, or if under 18 years you are accompanied by a responsible adult. Hot dishes included rice with spicy Moroccan beef, red Thai chicken curry, a spinach & mascarpone penne pasta, vegetable curry, baked potatoes, beans, and there is always soup, rolls, crisps, and a huge array of teas and coffee. Other elite members, including oneworld Emerald members through other programs, don’t have access to this facility. This lounge can only be accessed if you’re flying First Class on British Airways (one guest is welcome as well) or if you hold a Concorde Room card, given out for earning 5,000 tier points in a year. Business at Terminal five will increase now that American Airlines has moved there, and British Airways has moved its, Delta’s CEO Believes Vaccines Are The Key To Restoring Travel, How South American Airlines Are Responding To New COVID Variants, United States DOT Outlines Service Requirements For Funding, Volotea Operates Europe’s Last Scheduled Boeing 717 Flights, Airport Infrastructure – Everything You Need To Know. Based in Alicante, Spain. This move starts today, July 4th. The way it will work is to order your food and drinks from an online menu, and then it is brought directly to you. The other criticism I have is that you have to leave the lounge to access the bathroom facilities. Baked beans 2. They do facials, manicures,m pedicures and a neck and shoulder massage. American Airlines passengers connecting onto a British Airways or Iberia flight will be able to take advantage of British Airways Terminal 5 lounges, of which only one is open as the airline ramps up service following the COVID-19 pandemic. When I took a look, 5 were occupied, and 1 was free. The Concorde room also has great cabanas, which are good for a shower, and a snooze. If you prefer a buffet-style dining experience, you will prefer Galleries First. While the free treatments are quick, like 15 minutes, they are top shelf, plus it is something else to do to break up the trip. You can also access most Priority Pass lounges for free using the Free Gold Amex with its two free Lounge Club passes. If your partner has a (free) supplementary Amex Platinum card, then you can both show your cards to gain entry, both of you + 1, which means that 4 people can gain access from one Platinum American Express account. In reality, this may not be much of a bonus of the Concorde room as these cabanas are often all taken, and they can be slightly claustrophobic. From midday until close, there is an afternoon-evening menu which includes soup of the day and then a varying menu along the lines of duck salad, sea bass (beautifully cooked), ribeye steak, and then permanent offerings of BA Burger, Club Sandwich with desserts like Treacle Tart and cheeses. One side (to the left as you enter the lounge) looks down onto the side of the airport. You and a guest can use this lounge using your American Express Platinum card at the door which you simply need to show at the door. I love traveling out of London Heathrow. The selection is very similar in quality, if smaller in volume than the BA Galleries Business Class lounges. The Club Aspire Lounge Heathrow Terminal 5 offers a complimentary freshly prepared, seasonal menuthroughout the day. At Heathrow today, as far as I know, you can only board directly from the Emirates Lounge in Heathrow Terminal 3. The lounges for Terminal 5A (T5A) are initially split between the north and south side of the terminal. All catering on British Airways flights will continue to be reduced with all newspapers and magazines also removed from aircraft. To ensure the exclusivity for passengers travelling in First, BA … Access is reserved to: Passengers arriving on a British Airways or Oneworld long-haul flight in business or first class. The Concorde was named after the iconic aircraft that was based in Terminal 4. With the British Airways Galleries at Terminal 5 being the most visited lounges by HFP staff (and readers) you would think that there we’d have written a review of the South lounge already. The terrace is not outside, it is still within the terminal and under the roof, but it is airier. The choice was OK, if a bit cheap and cheerful. If you are flying Business Class on British Airways, however much you paid for your ticket, you only get access to one of the two British Airways Business Class Galleries Lounges at Heathrow T5. You just have to fly about enough to generate a high tier status. Visit our COVID-19 Information Portal for more information. This lounge is huge and spacious, although somewhat lacking in available seats when we arrived. Still, the Plaza Premium Lounge in Terminal 5 at Heathrow, the main home of British Airways, cannot be accessed with your Priority Pass card. The Concorde Room is only available at London’s Heathrow Airport and New York’s JFK Airport (with smaller, less extensive Concorde bars at Dubai Airport and Singapore Airport). “Due to the UK Government’s national restrictions, our lounges at Heathrow Terminal 5 will be temporarily closed from November 5. We’re monitoring the situation across the network in order to get all of our international lounges open as soon as it’s safe to do to so. A position that I love and seek out. American Airlines Flagship First customers will be able to check-in using British Airways’ exclusive First Wing. Initially, my family could not find a seat and had to share a table. If you want to access one of the British Airways lounges in Heathrow Terminal 5, you need to be traveling in First, Club World, and Club Europe, or you need to be a Silver or Gold Executive Club member to gain access to these lounges. BA operates Arrival Lounges at Terminal 5 and the American Airlines Arrivals Lounge at Terminal 3. COVID-19 Travel Advisory: Please note potential closures and changes to lounge opening hours, as well as limited service offering. British Airways also said that it had introduced a new food service called Your Menu. British Airways also said that it had introduced a new food service called Your Menu. Passengers will also receive a welcome card from British Airways. Terminal 5 has five elegant departures lounges located in Terminal 5A and Terminal 5B. The card is also color-coded with passengers asked to leave it red side up if they have temporarily left their seat and blue side up when they leave the lounge so that the area can be cleaned. The view is better than the view from either of the British Airways Business Class Galleries Club lounges. To see what menu options will be available to you during your visit, please scroll down to the Menu tab on t… What do you think about American moving to T5? The 4,000 sq ft lounge space is dominated by soaring windows on two sides, giving passengers dramatic runway views. If you’re not flying a premium class with British Airways and don’t hold Executive Club status, there are two pay-per-entry lounges available in Terminal 5. The First Class Lounge is better described as the ‘Gold’ lounge. From opening until 11am you can enjoy the classic Club Aspire breakfast, served in buffet style serving up fresh croissants, fruits, yogurts, bacon, sausages, eggs and much more. Furthermore, access can be purchased to the Aspire Lounge. You do not have access to the Concorde Room. On 1 January 2021, the UK left the European Union. The alcohol is free and generous, but don’t expect to fill up on high-quality food as the food selection is good, but has gone downhill since this lounge opened. This text explains how to make their time at the airport more comfortable. Thai Green chicken curry 4. If you are facing towards the planes at what I consider the “front” of the Terminal 5 departures area. Instead, you can access the British Airways First lounge. To get access to this lounge, you will need an AMEX Platinum card. American Airlines passengers connecting onto a British Airways or Iberia flight will be able to take advantage of British Airways Terminal 5 lounges, of which only one is open as the airline ramps up service following the COVID-19 pandemic.. BA has introduced hand sanitizing stations This is a new terminal and it is appalling to know British Airways made no provisions for the ordinary traveller who wouldn't be abe to afford upwards of £60.00 to stay in a lounge area while waiting for a flight bearing in mind that a great number of travellers leave there homes at ungodly hours to get to the Airport on time. There are three British Airways London Heathrow Terminal 5 departures lounges collectively known as ‘Galleries’ (one First lounge and two Business Class lounges), and one arrivals lounge, as well as the Concorde Room. London Heathrow Terminal 5. In "Reviews" British Airways has four Club Lounges in London Heathrow Terminal 5. There was a salad bar and some hot options of : 1. When speaking about the move Business Traveller quotes American Airlines Managing Director Europe & Asia-Pacific Rhett Workman as saying: “Moving American’s operations to Terminal 5 for the first time will greatly improve the customer travel experience, enabling faster and easier connections by working closely alongside our valued joint business partners…while our surroundings may have changed, the safety of our customers and team members remains of paramount importance and we are working tirelessly with our partners and the airport to ensure we continue to offer a safe travel experience.”. Be in the know. If you are a top tier frequent flyer on any other Oneworld airline, like American Airlines, you will not get access to the Concorde Room. The treatments cost £20 for 20 minutes or 40 for 40 minutes. British Airways has reopened the Galleries First, Galleries South Club and Arrivals lounges at Heathrow, Terminal 5. But if you have a Priority Pass, and get access for free, this lounge is your best and only bet. British Airways announced yesterday that it is be opening the Galleries First, Galleries South Club, and Arrivals lounges at Heathrow, Terminal 5. I would specifically choose to travel from Terminal 5 at Heathrow over and above the other Terminals or other airports like Gatwick because the Terminal is awesome. There is also a useful business area with computers and a fax/photocopier, a cinema area (showing the news), and a kids’ play area. The Latest News We Think Every Lover Of Luxury Travel Needs To Know. This Plaza Premium lounge is at the very far left of the terminal at the gate level. Almost all of which have glorious views out over the planes. We use ads to keep our content free. This is located by Gate A18 in Terminal 5 and is the worst airport lounge at London Heathrow with the worst food and drink selection, but it is the only lounge you will have access to if you don’t have an Amex Platinum Card and you are flying out of London Heathrow Terminal 5, and are not a high tier frequent flyer with British Airways or Oneworld and are flying in Economy or Premium Economy on British Airways. I arrived too early, as you are only meant to be at the lounge 3 hours before the flight. Breakfast is extensive and is served until 11 am with a solid selection of hot breakfasts; eggs any which way you fancy, full English, boiled egg and soldiers, kipper and poached egg, smoked salmon and scrambled eggs, eggs benedict, eggs royale, omelet as well as pastries, cereals, fruit, and juice. The British Airways Business lounges are excellent with much more space and food. UK leaving the EU on 1 January 2021 . The whole space is incredibly airy as a result of the design of Terminal 5. This terrace showcases nice views across the airport’s concourse and apron. All Rights Reserved, Join our mailing list for exclusive updates, Book with us for free upgrades & benefits at Four Season's & Other Luxury Hotels, reviewed the food at the Galleries Business Class Lounges in terminal 5, British Airways Galleries Club lounges at Heathrow, Elemis Travel Spas in the Club Galleries and Arrivals lounges, Plaza Premium Lounge Heathrow Terminal 5 which you cannot access with your, Aspire Lounge Heathrow Terminal 5 which you can access with a, Complimentary breakfast for two per bedroom, $100 USD equivalent Hotel experiential credit per room per stay, Early check-in / Late check-out, subject to availability. Views are limited. The Wing is located at the far right of the concourse, as it has the same entrance as the First Class check-in. 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