Otherwise, you can connect the WD Drive to your wireless router. When prompted, plugin your Passport. Connect your Western Digital My Passport drive to Mac computer, and let the OS detect and mount the drive for use. Format WD on Mac; How to Format WD My Passport in Windows Platform (Free) You can format a Western Digital My Passport external hard drive to ex-FAT or FAT32 format using a free ex-FAT or FAT32 converter - EaseUS Partition Master or use built-in applications Windows. However, if this external hard drive is corrupted, the "Mount" button will not be … If not, I hope that they solve this. This solved the problem. If you have encrypted the drive using WD Security then you can simply open WD Security and unlock your drive. I have just purchased a WD My Passport external 4 TB drive and wish to use it on both my PC as well as my iMac. Alternatively, press the Command + Spacebar shortcut keys to open the Spotlight. Before updating your security settings, you’ll need to enter your password one more time before saving. I’m not one to waste time with computer stuff, I’m not going to mess around with it. Next, from the … Note: The drive password must contain at least 8 characters. If anyone figures this out please share! Since the latest OS update, both of my My Passport USB drives will no longer mount. I get a message that my backup disk is not encrypted. I'm not sure because it will not mount on my desktop - however, I can see it with Disk Utilities. Mac OS Extended (Journaled) file system is how it’s referred to on your Mac. Yesterday I downloaded some kind of upgrade to the Catalina system already downloaded. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. You just need to point Time Machine to it. Make Sure your WD My Passport External Drive is Chosen. Plug the external hard drive into your Mac and use the drive. A WD Drive icon will appear on the Mac device. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. I recently updated my Mac to OS Catalina, and I think that is the reason why. I just did this and my drive works again on Catalina! Contact the developer for more information.”. Any suggestions? I have tried to format it. I called Apple and they tell me to talk to WD. The option to remove security will become available after this. Now, the Power LED will blink white. Western Digital sells a “for Mac” version – WD My Passport For Mac. According to Western Digital, the new 5TB My Passport for Mac is the world's slimmest portable hard drive at its capacity. Hi DaveyJake, Copyright © 2020 - 2021 Western Digital | All rights are reserved. Now, I can’t backup with my Passport ( specifically designed for Mac.) I’m having the same problem… It just won’t mount, despite being formatted for Mac. Now, click the Finder tab and go to the Shared section. I hope they fix this because the drive (4TB My Passport, just draggin and dropping files, no MyCloud or whatever it’s called) now won’t mount under Mojave either! It will then prompt you to enter your Passport password. Often you will find the partition sizes adjusted when you have entered specific figures. Once you have connected the hard drive successfully, click the Disk Utility icon located at the Dock. The WD SmartWare Icon appears on my desktop. Press the Control and C buttons together by selecting the file. The security app says that I have to unlock the drive to continue. Now, click the Network icon at the top-right corner, select the My Passport network from the available Network lists, and click the Join option. Use with Time Machine Step 1 Plug the cable from … Maybe WD hasn’t been as thorough as it needed to be with the new Catalina system. Skip the next sections and jump down to how to use WD My Passport for Mac with Time Machine. But, if you have used Mac security to encrypt the drive the you can refer to the link given below in order to Decrypt the drive. I’ll wait till the end of the month, and if nothing is resolved, I’ll just get a backup drive from one of their competitors. Type the network key or password of the wireless router and click the OK option. HFS+ and Mac OS Extended (Journaled) file system are one and the same thing. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. To use this drive with macOS X, you have to format it. At the same time, the Wi-Fi LED turns blue. Press the Windows and E buttons together to open File Explorer. That way files will be visible to, readable and writable by both operating systems. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! 2. Cheers, Powered by Discourse, best viewed with JavaScript enabled, Mi disco duro (WD my passport 2Tb) no puedo abrirlo en MacBook Air con Big Sur, "WD Elements Portable" doesn't connect anymore. I had the same issue. If required, select the checkbox beside the Show Password option. Retype the created password in the Confirm Password field. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. After having confirmed that the WD My Passport is formatted with NTFS, many people will choose to convert NTFS to APFS (for macOS Catalina, Mojave and High Sierra) or reformat the WD My Passport hard drive to make the WD external hard drive compatible with Mac. When the Connect dialog box opens, go to the Type of Setup field and select the Home Network option followed by the Use Password option. I don’t think it’s Catalina and it’s more of a security issue. Solution 3. The WD Passport for Mac is one of several drives that I use for backup on my MacBook Pro, so I do not need to. In fact I think I've now wiped it. Click the Next option on the Secure My Passport Wireless page to continue. After doing some more research, the problem might be on WD’s side. Cheers. When I push it, I get into a folder. WD Passport won't unlock after Mac OS update! Glad I found this community this solved all my problems. My Passport device is a bit old so I can’t work out from the WD downloads section if there’s a software update or not? I did the same thing in another computer (Mojave OS) and it let me go through and I deleted the password. Will the new entire WD upgrade work with Mojave system? Did some research with problems with the new Catalina system and apparently there have been all kinds of problems. You click where I’ve circled on the above … How can we update the unlocker on the drive to a newer version? Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. from WD My Passport drive on Mac. OS X Daily – 25 Oct 16 When you see the Western Digital End User License Agreement web page on the screen, click the I Accept option at the bottom-right end. I recently upgraded to The Catalina Operating System. Format WD My Passport Using Software (Free) I don’t know a heck a lot about this stuff, but now I wish I had just stuck with Mojave which was trouble free for me. When the Finder window opens, on the menu bar, select ‘Go’ and then ‘Utilities.’ Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. Install WD security and run the app. This indicates that the drive is turned on. Minimize the web browser and go to the main screen of the Mac computer. About Your WD Drive My Passport for Mac User Manual 2 Just pick the time and frequency to back up important files from your system onto your My Passport drive. Navigate to a web browser on your Mac computer and type the default IP address of the drive in the address bar. Connect your WD drive to your computer using a USB cable. Turn on your Mac and connect the WD easystore hard drive using a USB 3.0 cable. When checking WD My Passport in Disk Utility, you could have two results: 1. If you want to use the drive with a Windows computer, see Reformatting the Drive and Troubleshooting. I read that I needed to re-format the HD drive which I did but now neither the PC nor the Mac even sees the HD. You can use a USB 3.0 cable to connect your computer and WD Drive. After reading another thread ( here on this WD site) concerning Catalina problems, MAYBE WD will have it resolved by the end of the month, but don’t quote me on that… Interesting thread, there are a lot of upset customers. Click "My Passport" on the left side of the program window and then select the "Erase" tab. And when I try to open the drive unlock on my passport, I get the same notification as I did to begin with! thanks. Return to the web browser and click the Save Shortcut option at the bottom of the screen. This drive is already formatted and set up ready to plug straight in and use on a Mac. Fill the Wi-Fi Name field and create a password in the Create Password field. I have a WD passport that won’t open! This will direct you to the Secure My Passport Wireless Pro web page. WD Forum Français. No, my Passport HAS been encrypted in the past. It didn’t work! Plug the USB cable for the WD My Passport drive into your Mac. My iPad Pro (9.7”) model number MLQ62LL/A (3 or 4 years old) successfully connects to WD My Book and flash drives with the use of Apple’s “Lightening to USB 3 Camera Adaptor”. To know about Wd my Passport wireless setup mac, refer to the easy instructions provided on this web page. Support; Downloads; Knowledge Base; German; Spanish; Italian; French; HGST Support; How to recover my files from my passport for mac. Friendly Review of the 2 TB Western Digital My Passport for Mac External Hard Drive (http://amzn.to/2oSKNVi). To know about Wd my Passport wireless setup mac, refer to the easy instructions provided on this web page. https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. How do I fix this and then how do I ensure that I can use the WD My Passport on both the Mac and the PC Now, the screen will show a list of available wireless networks. If you have a USB 3.0 port on your system (it's usually blue, especially for Windows systems), use it because it can make a big difference in the speed of the transfer of files. As much as I hate to say this, I’m glad it’s not just me. Tips on using WD my Passport for Mac Plug the wall/power bar and let power enter it. Type “disk utility” in the search panel and hit the Enter key to open the Disk Utility window. And you’ll see that name within your Mac’s menus. Click the "Mac OS Extended" option in the "Volume Format" menu, then click "Erase" to format the drive for your Mac. Select the .zip file on the drive and copy it to the clipboard. Your My Passport for Mac drive is formatted as a single HSF+J partition for compatibility with Mac OS X operating systems. The drive is 19.15mm thick — about 3/4 of an inch. Once I ran the latest OS update it stopped mounting. I recently updated my Mac to OS Catalina, and I think that is the reason why. If you want WD Passport for Mac and PC and need to create a partition that you will use to transfer files. Solution 1. And it will work straight away with Time Machine. On your Mac computer, click the Finder icon and select the Applications option followed by the Utilities option. Select the name of your wireless router. I have my whole life on that hard drive. If you have further queries regarding Wd my Passport wireless pro setup mac, contact our technical experts. The WD SmartWare Icon appears on my desktop. recover any information on it. I am still running High Sierra as my iMac is a bit older. 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