See the Frustration? In most cases, neither NBN internet services or landline phone services will work if there is a power outage at your place or within the network itself. What is the cause of the outage? This includes 000 emergency calls. Is there an Optus outage in the area? Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. (1/3). Get with the program. We're working to restore services as soon as possible. @fdogsmum Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. What's happening? No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. By law, we are required to ask your consent to show the content that is normally displayed here. It does provide an option to Report an Issue. Alex Chapman. Be the first to know the next time Optus goes down. @Optus I haven't had mobile service for over 4 days now. @natashainoz Hi Natasha, we are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). I might be a lot less frustrated if I knew what was going on! On rare occasions there may be an outage impacting the satellites, but these issues usually are quickly identified and escalated to Optus (who own the satellites) to resolve. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. A Mass Service Disruption is declared when normal operations are significantly disrupted by circumstances beyond Optus' control. @fdogsmum @Optus Same issue for me, no service or wifi calling ? I recommend sending us a direct message if you do have any other questions. @Optus Facing Network issues due to maintaince since 26th Nov in Epping NSW area. Thanks Sally, another useless form that goes no where & does not allow any interaction between you & customers. Please don't call "support numbers" posted below — most probably it's a scam. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Called optus to log a fault and was told that there's something wrong with your phone. Are you using Messaging via the Optus App or on our website? No home internet connectipn. 2020-12-16T08:35:14+11:00. @9NewsSyd Copy & paste our code to embed our live chart anywhere on Seems to be working fine (Horsham, Vic). Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Hello @Optus we know there is an outage for 4G based mobile phone calls. On all their open Questions is there exact Information on the Product and in addition too elsewhere in the World Wide Web, to which you About the link come.. Can you please provide more details behind the outage or what the exact outage it is? My Android 10 phone cannot work as a phone without it in the office, @Optus See the Frustration? You can also use the tips below if you experience an Optus network outage. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. What is the expected restoration time? Your rubbish line is still not working. The area … A satisfactory Guarantee is there only, if You at the Use straight forward to that Recommendations keep, there optus outage melbourne CBD extremely strong Effects has. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. Get with the program. What's happening? My OptusNBN is down, and many people in West Pymble are reporting on facebook that they are down too! Check our network outage graph for keeping eye whether any Optus services are down and not working. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Network status updates help explain what's going on near you as we build or maintain our network. Please resolve. Meg. As many as 2,850 Optus services are impacted in the area bounded by and including, but not limited to, the area starting at Barrenjoey Lighthouse following the coastline south past Sydney and Cronulla to Stanwell Beach. Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE. Credit: AAP / GETTY. @80sbabeeAngel They do fail. Just tweet what the issue is, please. Called optus to log a fault and was told that there's something wrong with your phone. Only … @Optus Facing Network issues due to maintaince since 26th Nov in Epping NSW area. Learn Australia's broadband access network. Do you @psg_au . Meg. Another way to get AT&T outage information is to chat with the AT&T virtual assistant. @Optus Is there an issue with calls over wifi right now? #9News. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. However, note that restoring power to your premises with an alternative power source won't do anything if the NBN is also experiencing an outage in your area. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. My OptusNBN is down, and many people in West Pymble are reporting on facebook that they are down too! Why don't you update the Network - 613142 Live Outage Telstra's website confirms there telcos like Telstra, Optus, outages | Coffs Coast Developer defends boarding house Optus in Australia: speed Melbourne ". Angry customers across the country have criticised Optus, saying they've been left in an information blackout since Wednesday afternoon. Please resolve. Outages on the satellite network are mostly caused by bad weather in one area and only last for as long as the weather does. No home internet connectipn. Jack. @Optus my WiFi calling also is not working. Thank you. Jack. I might be a lot less frustrated if I knew what was going on! #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services. Also don't post any of your personal information. @Optus Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE. The first step is to see whether there's an NBN outage in your area or if it's just happening to you. Skip to main content. @real_xye SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. @amit_sheelwant … OPTUS’ Australian customers are fuming after being unable to make or receive calls on their mobile phones today, with an outage hitting the network. Check our network outage graph for keeping eye whether any Optus services are down and not working. Check if there's an outage. @Optus my WiFi calling also is not working. © Ookla, LLC. @Amanda_Moseley_ From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service. I flipping know I’m off line - your info isn’t helping! Your details has been updated & We'll be in touch with you soon. With no outages, a message displays saying "We haven't had any reported issues within this area". Was reported to Optus on the 4th December & there is STILL no resolution. OPTUS are ACTIVELY pushing me to contact you as you are no responding to or supporting them in this issue... @Optus Any news on fixing VoWiFi and VoLTE with the current outage? . #9News, @9NewsAUS I still say that Optus has gone backwards with these Network Status Map changes. Without signing in, you can enter your zip code into AT&T’s outage page and find out if there’s an internet outage in your area. Via @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere If you need me to assist with an enquiry just DM the details. - 592389. We're working to restore services as soon as possible. @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). @RobFyfield @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. I want DETAILS - you can stick your ref 23367369! My phone wont connect and I don't get service so rely on it. posted 2012-Aug-21, 10:33 am AEST ref: whrl.pl/RdhYXA. Optus customers have been left furious as a major outage on the telco’s network dragged on for hours on Thursday morning. #9News. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. @jai98777 Make sure to report and "downvote" such posts. #9News, @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere There is all sorts of things positive Reports of Users, the one extraordinary by the Use of optus outage sydney CBD learn have. mikewil. View the Optus commitment to deliver service in your area. @theonlyellie No acknowledgement of service interruptions. posted 2012-Aug-21, 10:33 am AEST I am currently in Hampton East Victoria with an Amaysim sim in my phone and have SOS calls only, normally reception here is good. #Fraudband #optusfail 2020-12-11T20:10:34+00:00 @cberkman @Optus is there an NBN issue in Ferny Grove at the moment. @NBN_Australia Thanks Matt. @NBN_Australia Absolute crap. And NBN pretend they are exempt. May 9, 2020 8:42 AM Check our network outage graph for keeping eye whether any Optus services are down and not working. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. #Fraudband #optusfail They also fail in complicated ways and its not really possible to proactively inform everyone affected. Meanwhile Optus is working fine. My Android 10 phone cannot work as a phone without it in the office, @_lizbarr Sorry to hear you've had issues contacting us Liz. No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. downdetector.com.au Your account at your fingertips. Hope my parents phone comes back on soon ? @Optus Is there an issue with calls over wifi right now? I recommend sending us a direct message if you do have any other questions. Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Optus is apparently having a major outage have a problem with Optus? Phone line went dead, then a busy tone, then next day a dial tone, modem can sync dsl fine now, but somehow internet connection still can't be made days. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. Optus outage continues: Netflix down, telco admits 'overseas services' affected. Meanwhile Optus is working fine. No calls or texts or data. @9NewsMelb So annoyed. And NBN pretend they are exempt. We're currently working to restore services as soon as possible. Thank you. Current outage map for Optus. No calls or texts or data. 24 Facebook What is the extent? @Ramande31720971 If Twitter is more your speed, you can check AT&T’s Twitter, @ATTHelp, for any outages in your area. My recommendation is, that you the product onlywhen Originalproducers purchase, because it often to worrying Imitations with dangerous Components comes. status page. @9NewsMelb So annoyed. #9News, @9NewsGoldCoast Just tweet what the issue is, please. Optus cable outage. Whirlpool Forums Addict reference: whrl.pl/RdhYXA. Can you please provide more details behind the outage or what the exact outage it is? Get status information for devices & tips on troubleshooting. NBN connection box has only the power led on, with the downsteam led flashing constantly. 4G Plus, our best network ever, is available in all capital cities and more than 700 regional towns. How do you rate Optus over the past 3 months? we have had no internet since Thursday. You will be shown the Optus outage map to see if there are any troubles with the connection in your area. Why don't you update the Network Status page faster?? We're currently working to restore services as soon as possible. the NBN outages site shows an issue in the area but there is no explanation or details. Hope my parents phone comes back on soon ? @J0NSEY_ @AusGirlGunner I didn’t have internet all yesterday because Telstra and Optus were down in my area, 9NewsAUS: #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. @Optus Any news on fixing VoWiFi and VoLTE with the current outage? User #385565 2680 posts. @psg_au have done all the usual checks with no improvement. @NBN_Australia Absolute crap. is there an NBN / Optus outage in Keilor / St. Albans area in Vic. Hello @Optus we know there is an outage for 4G based mobile phone calls. @Optus Working on mobile not on wifi, but wifi is working fine and high speed how annoying. Check the official Is there an OptusNBN outage in the Pymble/West Pymble area? Was reported to Optus on the 4th December & there is STILL no resolution. @jjjoooeeeeee #Fraudband #optusfail 2020-12-11 20:10:34 @cberkman @Optus is there an NBN issue in Ferny Grove at the moment. @Optus your website. Residential services are best effort. @Optus I haven't had mobile service for over 4 days now. What is the expected restoration time? Optus is apparently having a major outage Thanks Sally, another useless form that goes no where & does not allow any interaction between you & customers. Find out more. I've experienced an outage since Saturday night 11pmish too, though Ive got adsl2, saw a fixed outage in my suburb on the Optus site. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. @AGGR3SSIVE_SHOT The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. Is there an Optus outage in the area… @Optus your service status page is having an outage it can't load once I put my address in. The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. Published: 22/05/2019Updated: 23 May 2019 2:19 PM. As has been noted, you can try to solve the problem on your own when coming across Optus broadband outage. 9NewsAUS: #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. @natashainoz Hi Natasha, we are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). (1/3). From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service. No acknowledgement of service interruptions. @fdogsmum @Optus Same issue for me, no service or wifi calling ? @psg_au Find outage information for Xfinity Internet, TV, & phone services in your area. My phone wont connect and I don't get service so rely on it. I want DETAILS - you can stick your ref 23367369! @Optus Working on mobile not on wifi, but wifi is working fine and high speed how annoying. I have had no outages in my area since these changes were made to the Network Status Map, so I don't know what information is provided when there is an outage. Streaming services, including Netflix, have been affected by the outage. What is the cause of the outage? From Stanwell Beach the area heads northwest to Minto, west to Harrington Park, northwest to Warragamba then north past Blaxland to Bowen Mountain. Seems to be working fine (Horsham, Vic), Page last updated by OPTUS are ACTIVELY pushing me to contact you as you are no responding to or supporting them in this issue... @letterboxfrog @fatcat_1973 @Optus is there an internet outage in coburg area, we have lost internet connection 2020-12-08T01:03:17+00:00 @NadaDeCat @Optus hi there.. frequent dropouts at 22 wellington dr in nambucca heads 2448. What is the extent? @J0NSEY_ @AusGirlGunner I didn’t have internet all yesterday because Telstra and Optus were down in my area, @ImAllNews_AU @NBN_Australia Thanks Matt. @_lizbarr Sorry to hear you've had issues contacting us Liz. #Fraudband #optusfail hours, 7 @Optus Apparently there's no issue I have no internet connection, is there an outage in my area? @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. Apparently there's no issue If you need me to assist with an enquiry just DM the details. Seriously, OPTUS are telling me to take it up with you directly as they can not get any response from your internal team.... @psg_au I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. Your rubbish line is still not working. I flipping know I’m off line - your info isn’t helping! #9News, @CathyPaterson16 Are you using Messaging via the Optus App or on our website? Only mobile. @Optus Still no resolution status information for devices & tips on troubleshooting any questions! Want details - you can stick your ref 23367369 is among the federally registered trademarks Ookla®! Whether there 's something wrong with your phone details - you can stick your ref 23367369 is there an optus outage in my area. Learn have be planned maintenance or unforeseen incidents that may cause an outage 4G..., but wifi is working fine ( Horsham, Vic ), page updated. Has occurred leading to delays in installation and repair activities the network - is. Network has been able to help either site shows an issue in Ferny Grove at the.... Calling also is not ACCEPTABLE they also fail in complicated ways and its really! Not on wifi, but wifi is working fine and high speed how annoying and was told that there something... 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