One of the biggest problems with older Trex decking is color fading. This Trex decking problems fall under the serious category and could mean that your boards need to be replaced. Sold by Monaghan Lumber in Peterborough, Ontario in 2008. It’s worth the money to avoid costly problems in the future. Many Trex deck owners have complained of flaking, deterioration and even in extreme cases virtual disintegration of their Trex decks. Copyright © 2021 Flooringclarity.com All Rights Reserved. However, over time some types of Trex decking can become spongy and bounce more than when it’s brand new. If you have to use a shovel to clear snow from your deck, only use a plastic shovel. Pro Tip: Always use pencil to make your marks since graphite easily washes off the decks surface. Structural failures, mold formation and aesthetic issues have led to complaints from homeowners and contractors, as well as legal action. Cleaning complaints are fairly common problems with Trex decking that are actually an issue with all types of composite decking. Incredibly frustrating, unresponsive and inane.” Says Michael of Bend, OR. I would NEVER ever recommend this brand. deck joists. You’ll end up with uneven fading which can basically create a 2 color deck. My Trex deck was installed in 2000, and of course my problem was that the product is very porous and a perfect environment for mold. By 2009, though, the company had filed for bankruptcy protection, and its assets were sold to what became GAF … Under normal circumstances the answer is No, Trex decking isn’t bouncy. And by constant cleaning we mean more than just a simple sweeping or spraying with a hose. A simple garden hose with a lower pressure fitting, coupled with detergent and a mop for tough spots, is your best bet for cleaning Trex deck. But if you buy a home with an older Trex deck or you built one years ago, then keep this in mind. We highly recommend them. Premium grade Trex decking seams to perform much better in the field as does newer decking. If you can afford it, go with premium Trex decking. To get started: 1) Create an account on the Desktop Design Tool located at the… Whether you had a jobsite accident that took a chunk out of a deck board or you’re just curious if Trex composite decking can be fixed, we have the answer. It makes a big difference. If you notice a small straight light that’s blue or red on a deck board, there’s a good chance it’s from a chalk line the contractor used. NOTE: Avoid railing brackets and locations for deck rail lights when running wires up posts. The lower deck is new and is 24 feet wide and extends out 16 feet from the original deck. Unfortunately, Trex does not have an “official” kit, so you’ll have to hope the scratch blends in over time or take your chances with a third-party solution. So, what are the biggest problems with Trex decking, and what can you do about them? You really need to baby the decking because if Trex stains it won’t come out and there’s no good way to fix the problem without replacing deck boards. On their own website and in their own literature they state decking will fade and even give guidelines in their warranty regarding how much fading should occur and how much would be covered. Wood will always warp, crack, and split. DECK LIGHTING If you’re experiencing a problem with any part of the Trex Deck Lighting system, please reference the troubleshooting flow charts below. There are wax-based solutions along with colored pens and kits that require you to lightly sand the area before refinishing it. Copyright © 2021 Gambrick Construction – website by On Your Mark Design and Graphics. Some Trex customers say their decking is virtually impossible to keep clean, even if you don’t walk on it. Unlike wood, Trex is made up of layers, including a harder outer coat or shell that provides resistance to the elements. These products contain bleach that will brighten your deck and kill the mold spores. Some types of Trex decking doesn’t move a bit and others have been found to shrink, expand, warp, twist, bow, cup and crack. We don’t want this article to scare away anyone from using Trex decking problems are extremely rare. Most common issues can be resolved easily by following these instructions. Once again these issues are much more common with Trex’s cheaper product lines. We’re a custom home builder in NJ and build decks with Trex decking on a regular basis. There are a few cleaning substances that may remove or lighten these marks, but you’ll want to contact the manufacturer of your decking beforehand. Grease badly stains Trex decking. Otherwise, you can try an epoxy or wax repair kit to fill in smaller chips. Despite these recent Trex concerns, in 2012 we decided to build a small patio deck in the backyard of the coastal home were we had originally built our first Trex porch deck in 1999. This is a common ingredient in deck brighteners and a great way to remove tannins left behind from leaves and other debris from your composite deck. A 24’ x 12’ (288 sqft) deck will take an average of 34.5 hours to build with a labor cost of around $2,165 for a deck to be installed on an existing substructure.. Also when checking reviews make sure their talking about your specific model decking since Trex decking issues vary from model to model. Based on our experience we continue to use and recommend the premium grade Trex decking products to our clients. Despite what manufacturers would lead you to believe, composite decking can indeed get moldy, although it’s simple to clean. Some Trex decking has faded so quickly in just a couple of seasons that replacements boards stand out like a sore thumb. It can be worse with certain colors or on uncapped products. This is causing drainage problems and staining of the pieces is becoming very difficult to clean. Pro Tip: Check with Trex before using any cleaning product on the deck. Trex does not recommend using a power washer on your decking, and most composite deck manufacturers feel the same way. Capturing that exotic beauty when installing a Trex Transcend deck in tropical colors is as easy as mixing and matching. Tannin can then leach into your deck causing discolorations. Observation: During construction, if post is cut the cut end must be coated with a TIS approved cold galvanizer. “We purchased the Trex in 2008, and it was an expensive mistake. Equally important are the supporting posts and joists under the deck. Instead the weathered composite turns to a musty gray color. I called and filed a complaint. Some savvy homeowners have been able to fix this by running a saw with a thin blade between the problem areas, but it is not ideal or recommended if you want to keep your warranty intact. if not advise customer we do not support use of non‐trex power supplies and cease troubleshooting. After the deck dries, the dirt footprints remain.” Says Selka of Dublin, OH. We never use markers or snap lines with chalk. First Maintenance: Defined as the physical inspection of components in … Visit your home center paint department and ask for deck brightener. As for ice, different companies recommend various products, but calcium chloride and rock salt are safe to use with Trex composite deck boards. Trex is issuing this reminder notice because it has received a small number of claims where badly flaking decking boards that had not yet been replaced broke. With the premium grade Trex decking products, we’re confident you should get over the 25 year warranty period provided the decking is installed properly, the deck is built right, and it’s all well maintained. 5 years ago the rest started falling apart. “We installed Trex back in 2006-2008 not sure of exact date. It’s very difficult to get and they only offer their products to the top decking companies in the country. And while their customer service and warranty department could be better, they do offer a good warranty which will protect you if major defects occur. Staining is an option with Trex but only certain types will work. Color fading is something the company knows about and acknowledges. I work with a law firm that filed a lawsuit against Trex for misrepresenting their materials and then failing to … *According to Remodeling Magazine’s 2009-2010 “Cost vs. V alue” report. Trex Company, Inc. Consumer Care 160 Exeter Drive Winchester, VA 22603-8605 USA The deck boards look exactly the same, but don’t always perform the same when in the field. We recommend using Trex Elevations light gauge steel framing for most of our projects. If you do those things then bounce won’t be an issue. Replacing severely damaged boards seems to be the only remedy. Trex deck boards are water damage and rot-resistant for a longer-lasting space without the need to replace boards, and eliminating the need for paint or deck stain will add up savings for decades to come. A thorough cleaning with a mop and gentle detergent, such as dish soap, may help remove residual grime and lighten the stain. Many Trex deck owners have complained of flaking, deterioration and even in extreme cases virtual disintegration of their Trex decks. It’s dusty and muddy and dirty. What can be done to open up the gaps between runs? You will want to proceed with caution if dealing with capped composites or cheaper decking, however. The wrong type can eat into your deck causing spots that won’t come out. In fact that’s true of just about anything you buy. Now having said all that and assuming your deck is framed properly, is Trex decking bouncy? However, if you don’t want to use clips and opt for screws or plugs then we recommend setting the gap to a minimum or .25″ which is what Trex recommends. Improper installation will void the warranty in most cases so make sure if a problem occurs it’s the product that’s the problem and not the installer. Arguing that they only replace defective product on a square footage basis. This will allow water to stand in spots but can be easily remedied by cleaning out the spaces between the problem boards. I should splice deck boards to comport to their minimized square footage solution? Trex decking actually moves more and in more unexpected ways than wood decks. We’d love to hear from you. Some Trex decking will have problems and others of the same type will not. Replacing severely damaged boards seems to be the only remedy. But we also let them know that composite decks can last far longer. Many first generation Trex products, last sold in 2013, have a wood grain texture that can gather debris and moisture, resulting in surface mildew and mold. That said, as long as you use a low-powered washer around 2,000 PSI or under with a wide fan tip, you should not damage your deck. And when they do a common complaint has to due with customer service and warranty issues. Check with the manufacturer before you use any product on your Trex deck. If you want a larger or smaller gap just buy bigger or smaller nails. Something as simple as leaves or branches sitting on a Trex deck can stain. However, it’s hard to say exactly how long the decks will last since composite decking in general is a fairly new product which improves all the time. Everybody knows color fades in the sun, but composite decking companies seem to be oblivious to how badly their products actually look when left out in the sun. Trex is the worlds #1 Decking Brand and the inventor of wood alternative composite decking. ****. Trex, when used with a hidden fastener system, is very unforgiving when trying to install over uneven joist work. In this guide, we are going to discuss some of the more common problems homeowners have had with Trex decking and how to solve them. VERY unhappy with this product! Staining is a major problem with older model Trex decking and a huge issue with older composite decking products in general. This was an issue that affected thousands of homeowners with Trex decking between 2002 and 2007 because of a defective batch of planks. Trex Decking Installation Cost. Well, the same thing can happen with composite decking if you live in a dry area, and the conditions are just right. Staining is a major problem with older model Trex decking and a huge issue with older composite decking products in general. Although we take that with a grain of salt since all of our interactions with Trex have been very positive. It seems that under some conditions the coating seal placed on Trex composite decking can fail, exposing it to the elements. According to Trex, all newer products being sold today are designed to resist fading and are backed by a 25 – year Limited Fade & Stain Warranty that guarantees products will not fade in color from light and weathering exposure by more than 5 Delta E (CIE) units – a margin of difference that would be hardly noticeable to the human eye. Even the chalk dusting off the line can cause a permanent stain. 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While highly resistant, there are a number of substances that can temporarily leave stains on composite decking. “I was lured by the durability and lack of maintenance as advertised. A soft-bristled brush and garden hose should remove all but the toughest mold. Improper fastening can lead to issues down the road as the decking and wood framing expands and contracts. NOTE: It is recommended to install wiring and splitters before decking and railing have been installed. One of the more common questions we get from our readers has to do with Trex decking. Trex lost a lawsuit a few years ago because their deck materials didnÂt stand up as advertised. Unfortunately, this is one issue where there is no quick and easy fix. It seems that under some conditions the coating seal placed on this recycled plastic/wood composite fails, exposing it to the elements, with poor results. Perform regular cleanings. Warning: Before using any product on your Trex deck check with Trex first to make sure it won’t damage the decks surface. Yes. I had a Trex Winchester Grey deck installed by a licensed contractor in September of 2005. Pay special attention to the ledger board, where the deck attaches to the house, as this a common source of deck failure. Failure to adhere to the required cleaning guidelines will void the Trex Limited Trex Elevations® Deck Support Post Maintenance Requirements: 1. If you have any questions or comments e-mail us any time. Rinse area with water. Cleaning with a soft bristle brush and warm soapy water per the cleaning instructions and waiting for it to dry still doesn’t clean it. Sometimes the materials fail, but it’s very rare. The labor to install a substructure, the deck, and the railings takes an average of 50 hours, which brings you to an installation cost of $3,138.. Return to Top With each failure they’ve learned a lesson and improved the product. Have you ever walked across a carpet and received a small shock after touching a metal surface? In fact, Trex is so confident in the stain resietance of their products they back their entire decking portfolio with a 25 – year Limited Fade & Stain Warranty. Trex decking, especially older, cheaper models, can stain a blackish color over time. We hope our guide helped you solve some of your Trex decking issues. Inspector in 2010 does not identify deck issue. If the boards are dual-sided or reversible, you can simply flip one over. Fading issues are unpredictable and hard to understand. You’ll pay more for the installation going with a pro, but it is worth it. But, if your buying a home that has an existing Trex deck with older, cheaper decking. Deck boards are thin so they can’t safely span longer distances than 16″. We’ve built over a hundred decks with Trex over the years and based on our experience it’s a fantastic product. Just install the fasteners and deck boards, your gaps will all be perfect. If whoever built your deck didn’t leave enough of a gap between the deck boards, debris can accumulate and plug up those gaps. New models, according to Trex, do not have this issue and are guaranteed against mold stains. We build using Trex composite decking regularly because it’s known for it’s gorgeous style and long lifespan. Any product can have issues from time to time and Trex is definitely no exception. Any chalk lines and other marks that do not dust off will be permanent, but may be lightened with acetone, which is available in the paint department of any hardware store. Hire a certified Trex pro or a builder with experience installing Trex brand products. Now it seems more people are becoming dissatisfied with the longevity and quality of Trex products. Check with Trex before using any cleaner on your decking. Just a few months after installation, mold started to appear. If you notice you composite decking flaking or cracking, contact the manufacturer immediately. Composite decking is highly resistant to water and waterproof if capped, but ice and snow can be challenging to remove once the temperature drops. They not only look great because you don’t see the screws but they also set each gap perfectly. In addition to 25 to 30 years being the manufacturer reported number, numerous third party tests also confirm the lifespan of composite decking. “My Trex decking is 10 years old and has substantially deteriorated to the point where it is rough and pitted and the interior core material has become exposed. Composite decking may be highly resilient to water, but it’s not ideal to have it pooled up on your new decking. Mold like this was an issue with1st generation Trex decking but not with newer models being offered today. Unfortunately, they can be impossible to remove depending on the type of chalk used. Now, other homeowners are seeing their Trex decks rot, warp and fall apart. Porch Building Parts of a Porch. Even if it didn’t, we could rebuild the entire deck and still be money ahead. But they’re dedicated to constantly improving the product which means the decking their selling today is much better than what they offered in the past. Considering Can running a skill saw with an 1/8” blade between each piece it to open up a gap for drainage?” Says Bob regarding his horrible Trex deck gaps. It seems to come on strong and takes constant effort to keep the decking clear of it. A deck may get more use in the summer and spring than the fall, but unless your backyard is off-limits during the winter, ice can be an issue. Because with a Trex deck you can’t sand or refinish the deck. Pressure washing is another no no for older decking models but on newer model decking a pressure washer can be used to remove dirt and dust. The product fades, warps, holds water, molds terrible, and now it’s literally falling apart! It seems some kind of mildew retardant wasn’t added to ‘our lot’ at manufacture, so they admitted it was crap. This blackening isn’t caused by anything spilling on the deck, it’s a natural process that happens over time from decking being out in the elements. All the nails are the same so the space will be even. VEKADECK is the best deck board in the entire vinyl decking industry. Sanding destroys this shell layer and causes odd discoloration and markings in the surface that are irreversible. Apply a small amount with a soft cloth and rub. Framing with steel eliminates a lot of issues you can face when framing with wood. It started literally shredding and falling apart. Knowing the year you bought your decking helps too since composite decking is always changing. **** Note: This article is primarily about older style Trex decking than what’s on sale today. This can be helped with a deck brightening product such as Pour-N-Restore, which Trex recommends for cleaning older decking products. trex deckinglighting troubleshooting guide lights are out / lights are blinking confirm first that the customer has a trex transformer installed. That’s considering your installing perpendicular to the joists and not on an angle. Leaves are easy to remove with a blower or broom, but they can leave tannins behind if you don’t move quickly enough. I live in the country. Our deck began flaking, cracking and molding over the last few years and we found out about the class action lawsuit. We Update Weekly & It’s All Completely FREE. That's fine if a gray deck is the end result in mind, but there is a large difference between gray and silver. It could be also a total disaster if you can’t get the exact same deck board because in that case you’d have to replace all the decking. The company developed one of the first capped products, called Correct Deck CX. Once you install the next board remove the nails and drive new ones next to the board you just installed. Make sure to keep grease away from a Trex deck. It quickly absorbs into the decking and will never come out. This damage results in a near complete deterioration of the decking boards surface. “Moving to an adult community, we decided to replace the wood deck with Trex, as their ads touted ‘easy care’, ‘low maintenance’. Chalk lines are typically used in construction to mark straight lines. However, after installation, I realized that it is more difficult to remove dirt footprints off the Trex decking than off of regular wood decks. For light scratches, there are a number of companies that make composite deck repair kits. Trex has a hard time denying the warranty if your contractor follows the proper procedures. Newer, premium grade Trex decking doesn’t have this problem. Use the proper fasteners and make sure to fasten deck boards in the right way. Bigger gaps allow for material to fall through and provide a place for water to drain but how big is big enough? That’s partly due to the number of options available to homeowners today, but also because of installation issues and decking problems across the industry. While great for driveways, wooden decks and siding, 1500 psi pressure washers will damage older decking, possibly voiding your warranty. It doesn’t always happen on ever deck but when it does it really looks bad. I have scrubbed on knees, power washed the deck three times and followed the customer service step by step instructions with no success. Scrubbing your Trex deck regularly with a soft brush, warm soapy water and a small amount of bleach is recommended to fight against mold and mildew growth, which is a common problem with Trex Decking. Order Trex composite decking samples direct to your door. Follow manufacturer’s instructions, but refrain from using power washers. Companies like Trex stand behind their products and warranty them but they have to be installed properly. Typically if you install Trex decking on a 45 degree angle you need 12″ o.c. From the beginning they have been committed to helping create a low-maintenance, high-performance backyard retreat that can handle the outdoors without depleting them, and will do for decades because your weekends should be spent relaxing on your deck, not repairing it. The mold seems to grow heavily not just on the surface, but inside the rough texture of uncapped decking. The nails act as a spacer just like when you install tile. The long deck with the furniture on them is the original 10 x 60-foot deck. !” Says T. K. of Longview, WA. 2012: Deck #3. We recommend using something soft, thin, and plastic like a spatula, but you may have to dig out debris with a toothpick if the gap is too tight. Their current line up of decking products are much better than what was offered in the past. With a few tools, you can easily repair your deck and enjoy your patio. However, we’ve found that a 10 penny is the perfect size. Setting the gaps for your deck boards is a tricky issue. Trex is a horrible product and rots molds and mildews since it has wood fibers inside of it. NJ Businesses. Staining Problems With Trex Decking. Tannins are one of the tougher things to remove from composite decking, but it’s possible with a little elbow grease and oxalic acid. Are you kidding? From chewing gum and tar to suntan lotion or ketchup, most of these messes can be cleaned up quickly with the right tools. 3 INSTALLATION GUIDE TREX INSTALLATION GUIDE ... cleaning is required every 6 to 9 months. At some point OP notices the deck is failing, no later than 2019, and finds out about the Trex class action. If there is a deep crack or any damage that could be structural in nature, you will want to replace the board. if dimmer is installed remove it from the circuit. Any type of deck board can be bouncy if the joists aren’t spaced properly, that’s why deck joists are supposed to be 16″ o.c. However, if you do your research, you’ll find that problems with Trex decking do happen from time to time. But composite decking hasn’t always lived up to its potential. Make sure the cleaner you plan to use is compatible with the model decking you have. This leads us to believe variables in the manufacturing process makes fading worse or better depending on what’s done at the factory. These work fine but we prefer using the nails. With Trex, you shouldn’t have to worry about fading for 25 years thanks to their fade & stain warranty. Trex has absolutely had problems in the past but their constantly trying to improve and perfect their decking products. You don’t have to think about it. In 1996 Trex launched its line of composite decking products to rave reviews and revolutionized the decking industry. 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