I had the same issue. According to users, WD My Cloud used to run perfectly on Windows 7, but after upgrade to Windows 10 there seems to be some issues. The drive is networked via wifi and the link to its homepage can be see in the Network … In such case, you can enter BIOS settings to enable USB device. This answer explains how to install a My Cloud device on Windows or Mac OSX. I use a MyCloud NAS and a MyBook NAS with Win7, Win8.1, Win10, Linux Mint and Mac OS X, no issues once the Public Folder is mapped. WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. Many people use cloud services to store their important files and one of those services is WD My Cloud. By clicking the Get started button, you consent to the WD … It won't take long. I can create "Network Locations" to the shared folders but there are file size restrictions when using this method. Sign in to vote. Since the latest major Windows 10 update, I can no longer access my Western Digital MyBookLive through "This PC". Welcome to My Cloud. For Win10 my PIN is sort of an easy way to get my login password verified without having to type it, just checked and both drives are … My Windows 8.1 PC was able to see my Cloud server and display as a computer on my NETWORK, allowing me to move files easily, but after a few updates and Windows 10 it vanished. Here's what I did. Let's set up your personal cloud and create a My Cloud account. Now, I can’t see the WD drive in Explorer. Method 5: Enable USB device in BIOS. 0. There are also other problems associated with this issue. I have tried many solutions from when I google it, but nothing seems to work. 2 years ago when I got a new laptop I was able to map a drive to my NAS server on my home network. Please see the links below for assistance mapping a drive using this utility: Then, you can restart computer to see whether the WD hard drive is recognized by Windows 10. Get started. Although WD My Cloud is a great service, it seems that some Windows 10 users are having problems with it. All replies text/html 6/21/2019 1:40:45 AM HK.Leon 0. Thursday, June 20, 2019 6:23 AM. How To Map a WD Network Drive on Windows 10 Answer ID 25436 Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content. After going through multiple MS forums and WD My Cloud forums for tech solutions ...nothing worked. Can't see WD Mycloud shared folders after latest Win 10 update After the last Win 10 update May 15, I cannot see the shared wdMycloud folders on my WDCloud drive. I have a WD My Cloud NAS. Connecting from Windows to a WD MyCloud NAS drive didn't work any more after Windows 10 upgrade. The mapped drive still works, but I would like to see all the shares I have on that device. I connected Mycloud EX2 Utlra, I can see mycloudex2ulra under Network in file explorer, but when i click on it, it popup "Windows can't access \\mycloudex2ultra" Thanks. Backing up Windows or Mac to WD Network Attached Storage (NAS) ... MyCloud.com Can't Connect To My Cloud Accept Device Security Certificate. It seems to have something to do with the explorer. The WD My Cloud, WD My Cloud EX4, My Cloud EX2, My Cloud Mirror, My Book Live, My Book Live Duo and WD TV Live Hub Media Center use the WD Discovery software for automatic drive mapping. Important: My Cloud, My Cloud Home, or My Passport Wireless products are not detected under Windows 10 Network